The "NO FLAKES"
& "NO GEEKS"
guarantee!
I will:
* Often fix your PC the same day, always within 24 hrs
* Be on time
* Call you back in a timely manner
* Be clear about my charges, upfront
* Call you before/if the price exceeds my estimate
* Patiently answer all your questions
* Encourage you to watch while I work
* Treat you with courtesy and respect
I will not:
* Waste your time
* Hold your computer captive for days
* Fake it if I don't know the answer to a question
* Fix too old a computer without suggesting an upgrade,
when applicable
* Devolve into long, rambling, technical explanations
* Be condescending
* Gouge you